■Payment method

1. Credit card

▼The following credit cards can be used.

VISA / MASTERS / AMEX /

*Card numbers are encrypted and transmitted using SSL.

2. Cash on delivery


■Shipping Fees

Nationwide flat rate: 715 yen (tax included) per box
Cash on delivery fee: 330 yen (tax included)


■About shipping

Usually shipped within 3-4 business days



■ Regarding "order changes" due to customer convenience after the order has been completed

First, please contact us by email to change your order. info@bydeco.co
After we have checked the contents, we will contact you with instructions on how to proceed depending on the shipping status of the product.

<Before shipping>

Regardless of whether or not there are only partial product changes, we will cancel all currently accepted orders.
After cancelling, we will contact you by email so that you can place a new order.

<After product shipping>

Returns will only be accepted within 7 days of receiving the product and only if all products are unopened. (Opening the shipping box is not a problem.)
Please return all products you receive to the address below without opening them.
Please note that shipping costs will be borne by the customer.
As we also handle food products, we are unable to accept order changes once some of the products have been opened, regardless of the product. Thank you for your understanding.


■ Regarding "order cancellation (return)" due to customer convenience after completing an order

First, please contact us by email to cancel your order. info@bydeco.co
After we have checked the contents, we will contact you with instructions on how to proceed depending on the shipping status of the product.


<Before shipping>

We will cancel all currently accepted orders, regardless of whether some of the items are cancelled or not.
After cancellation, we will contact you by email so please confirm the cancellation.


<After product shipping>

Returns will only be accepted within 7 days of receiving the product and only if all products are unopened. (Opening the shipping box is not a problem.)
Please return all products you receive to the address below without opening them.

Please note that shipping costs will be borne by the customer.
As we also handle food products, we cannot accept order cancellations after some of the products have been opened, regardless of the product. Thank you for your understanding.
As soon as we receive the product, we will contact you by email to confirm the cancellation.


■ Regarding changes or cancellations (returns) of customer orders due to our circumstances

Although we manage our product inventory, as all our products are imported, there may be times when we have to ask you to change or cancel your order. In such cases, we will contact you by email or phone.
We will cover the shipping costs associated with order changes or cancellations due to our circumstances.


■ How to respond to product defects

This does not apply to food products, but as a general rule, we ask that you check the product within 7 days of receiving it.
First, please contact us using the "Contact Us" form to let us know that you have a defective product.
After we have checked the contents, we will contact you with instructions on how to proceed depending on the condition of the product, etc.
We will cover the shipping costs associated with order changes or cancellations due to defective products.


In either case, when shipping your product to us, please send it to the address below.

〒135-0042 Tokyo, Koto-ku, Kiba 5-2-6-301
DECO Inc.
TEL: 03-5639-8080


■ Distributor: DECO Co., Ltd.
Manager: Kazuko Miyai Address: 5-2-6 Kiba, Koto-ku, Tokyo 135-0042
Telephone number: 03-3630-2082
FAX number: 03-3630-2024